Terms & Conditions
Terms & Conditions
Welcome to Narwhal and Honey LLC d/b/a The Hive ("The Hive", "we", "us", or "our"). These Terms & Conditions ("Terms") govern your access to and use of our website, products, services, memberships, and any SMS/text messages or emails we send (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Services.
1. Eligibility & Accounts
You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Services. You agree that all information you provide to us is accurate, complete, and kept up to date. You are responsible for maintaining the confidentiality of your account login details and for all activity that occurs under your account.
2. Use of the Services
You may use the Services only for lawful purposes and in accordance with these Terms. You agree not to use the Services in any way that violates applicable law or regulation, interferes with or disrupts the operation or security of the Services, attempts to gain unauthorized access to any systems, data, or accounts, or uses the Services to send spam, abusive, or fraudulent communications.
3. Products, Services & Memberships
We may offer products, digital content, memberships, subscriptions, and other services through The Hive. Descriptions, pricing, and availability are subject to change at any time without notice. We reserve the right to limit quantities, refuse service, or cancel orders or memberships at our discretion, including where we suspect fraud, abuse, or violation of these Terms. Any additional terms presented at checkout or when you purchase a specific product, service, or membership are incorporated into these Terms.
4. Pricing, Payments & Billing
Prices are displayed in U.S. dollars (unless otherwise stated) and are subject to change without notice. You authorize us (and our payment processors) to charge your selected payment method for all purchases, subscriptions, and applicable taxes and fees. If you enroll in a subscription or recurring membership, you authorize recurring charges until you cancel in accordance with the applicable cancellation terms. If a payment is declined or reversed, we may suspend or terminate your access to the applicable Services until payment is successfully processed.
5. Cancellations, Refunds & Changes
Any cancellation, refund, or rescheduling policies for products, services, or memberships will be stated at the time of purchase or in your confirmation email. Except where required by law or expressly stated otherwise, all sales are final and non-refundable. We reserve the right to modify, suspend, or discontinue any part of the Services at any time, including features, pricing, or availability.
6. SMS/Text Messaging Terms
By providing your mobile phone number and opting in, you consent to receive SMS/text messages from The Hive, which may include account, service, or transaction-related messages (such as confirmations, reminders, and updates), membership or subscription notifications, and promotional or marketing messages if you have opted in to marketing. Message frequency may vary based on your interactions with us and the programs you join. Message and data rates may apply. You can opt out at any time by replying STOP to any message we send. For help with our SMS/text messaging program, reply HELP to any message or contact us at [your support email] or [your support phone number]. Carriers are not liable for delayed or undelivered messages.
7. Intellectual Property
All content and materials on the Services, including text, graphics, logos, images, videos, designs, and software, are owned by or licensed to Narwhal and Honey LLC and are protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Services for your personal, non-commercial use only. You may not copy, reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from the Services without our prior written consent.
8. User Content & Feedback
If you submit reviews, comments, feedback, or other content ("User Content"), you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to use, reproduce, modify, publish, and display such User Content in connection with our business. You represent and warrant that you own or control all rights in and to your User Content and that it does not infringe or violate any third-party rights or laws.
9. Disclaimers
The Services are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied. To the fullest extent permitted by law, we disclaim all warranties, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Services will be uninterrupted, secure, or error-free, or that any defects will be corrected.
10. Limitation of Liability
To the fullest extent permitted by law, Narwhal and Honey LLC and its owners, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Services. Our total liability for any claim arising out of or relating to the Services or these Terms will not exceed the amount you paid to us for the Services giving rise to the claim in the twelve (12) months preceding the event.
11. Indemnification
You agree to indemnify, defend, and hold harmless Narwhal and Honey LLC, its owners, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Services, your violation of these Terms, or your violation of any rights of another person or entity.
12. Suspension & Termination
We may suspend or terminate your access to the Services at any time, with or without notice, if we believe you have violated these Terms, engaged in fraudulent or abusive behavior, or created risk or possible legal exposure for us. Upon termination, your right to use the Services will immediately cease. Sections that by their nature should survive termination (including payment obligations, intellectual property, disclaimers, limitations of liability, and indemnification) will continue in effect.
14. Changes to These Terms
We may update these Terms from time to time.. Your continued use of the Services after any changes means you accept the updated Terms.
16. Contact Information
If you have any questions about these Terms or the Services, please contact us at: Narwhal and Honey . The Hive, hello@narwhalandhoney.com,Â
SMS/Text Messaging Terms
By providing your mobile phone number and opting in, you agree to receive SMS/text messages from The Hive, which may include account or service-related messages, transactional messages (such as confirmations and reminders), and promotional or marketing messages if you have opted in to marketing. Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP to any message we send. For help, reply HELP or contact us at [your support email] or [your support phone number]. For more details on how we use your data, please see our Privacy Policy.